Global Collections Account

What are the common reasons under which your customer can file chargebacks?

Here are a few reasons why your customers can file a chargeback:

• Fraudulent Transaction: Unauthorised or unknown purchase.
• Product/Services Not as Described: Items differ from descriptions.
• Goods/Services Not Received: Items not delivered.
• Duplicate Transaction: Charged more than once.
• Credit Not Processed: Goods returned or services cancelled, but the refund was not received.
• Processing Errors: Potential errors that occur during payment, such as incorrect charge amounts or incorrect payment information.