Winvesta India Technologies Pvt. Ltd. (referred to as "Company", "we", "us", or "our") is an Indian company with its registered office in Mumbai. This policy covers personal data and may be altered to comply with local laws and regulations globally, including data protection acts in India and the European Union (including the United Kingdom). This policy does not apply to the processing of personal data of its personnel (employees and contractors).

Key terms

It would be helpful to start by explaining some key terms used in this Policy:

Winvesta India Technologies Pvt. Ltd. Famous Working Company, 1st Floor, Famous Studios, 20, Dr E Moses Rd, Mahalaxmi, Mumbai - 400 011

Table of Contents

1. The personal data we collect
2. Information collected via automated means
3. How we use your personal data
4. Your rights and choices
5. How we keep your data safe
6. This website may link to other websites
7. How to complain
8. Contact Us

The personal data we collect

We collect personal data from various sources, including directly from individuals registering on our website, from parties we do business with (clients, banks, financial institutions, merchants), and from service providers and partners. Financial information (Linked bank account details, IFSC, payment method data) and other personal information may be requested. All disclosed information is deemed willing and without coercion, and we are not responsible for verifying authenticity.

You consent to the recording of phone conversations and WhatsApp messages for training, regulatory compliance, quality control, and dispute resolution. WhatsApp is primarily for updates, and user-initiated chats are handled by customer support. The collected information is collectively referred to as "Personal Information," and it can be obtained through online forms, applications, in-person interactions, social media, or correspondence.

The types of information we obtain in these contexts include:

Information collected via automated means

When you access our websites or mobile applications, our service providers and partners may automatically collect information about your computer or mobile device, and activity on our platforms.

Typically, this information includes:

• Computer or mobile device operating system type and version number.
• Manufacturer and model.
• Device identifier.
• Browser type.
• Screen resolution.
• IP address.
• The website visited before browsing to our website.
• General location information such as city, state, or geographic area.
• Information about your use and actions on or in our websites or mobile applications, such as pages or screens accessed, how long spent on a page or screen, navigation paths between pages or screens, information about activity on a page or screen, access times, and length of access.

Certain products or services, or those incorporated by merchants into their platforms, may automatically collect additional information, as described in a separate privacy notice.

Sensitive personal data

In the context of processing employment applications, sensitive information such as racial or ethnic origin or information about disability may be requested, where required or permitted by law of the country of application.

Outside of these contexts or specific requests, please do not provide sensitive personal data (defined as information revealing racial or ethnic origin, political opinions, religion or philosophical beliefs, trade union membership, genetic, health, or biometric information, information about sex life or sexual orientation, or criminal convictions or offenses) through our websites or mobile applications, or otherwise.

How do we use your Personal Information?

Under data protection law, we use your Personal Information, and we have a proper reason for doing so, e.g.:

• to comply with our legal and regulatory obligations;
• for the performance of our contract with you or to take steps at your request before entering into a contract;
• for our legitimate interests or those of a third party; or
• where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. The table below explains what we use (process) your Personal Information for and our reasons for doing so: The above table does not apply to the special category Personal Information, which we will only process with your explicit consent.

Promotional communications

We may use your personal information to send you updates (by email, text message, telephone or post) about our offers, promotions or new services. We do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly. We will always treat your personal information with the utmost respect and never sell it to other organisations for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by:

• contacting us at support@winvesta.in
• using the 'unsubscribe' link in emails or 'STOP' number in texts

We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

Where your Personal Information is held?

Information may be held at our offices and those of our group companies, third party agencies, service providers, representatives and agents.

We will keep your Personal Information while you have an account with us or we are providing products and/or services to you.

Thereafter, we will keep your Personal Information for as long as is necessary:

• to respond to any questions, complaints or claims made by you or on your behalf;
• to show that we treated you fairly;
• to keep records required by laws of the land.

We will not retain your Personal Information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of Personal Information.

Your rights and choice

You have the following rights, which you can exercise free of charge:

• Rectification: The right to require us to correct any mistakes in your Personal Information.
• Restriction of processing: The right to require us to restrict processing of your Personal Information—in certain circumstances, e.g. if you contest the accuracy of the data.
• Data portability: The right to receive the Personal Information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
• Access: The right to be provided with a copy of your Personal Information (the right of access).

For further information on each of those rights, including the circumstances in which they apply, please contact us.

If you would like to exercise any of those rights, please:

• email us see below: 'How to contact us'; and
• let us have enough information to identify you
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
• let us know what right you want to exercise and the information to which your request relates.

How we keep your data safe

We have stringent measures in place to prevent loss, unauthorised access, or misuse of your personal information. Access to your personal information is restricted to authorised individuals who have a genuine business purpose for accessing it and who are subject to strict confidentiality obligations.

We have procedures in place to address any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

For further guidance on online security, please visit www.getsafeonline.org

This Website may link to other websites

Our website may contain links to other websites for additional information. We have no control over the content or privacy practices of these third-party sites and are not responsible for them.

We encourage you to exercise caution and review the privacy policies of any third-party websites you visit.

How to complain

Please contact us if you have any queries or concerns about our use of your information. You also have the right to lodge a complaint with the supervisory authority in your relevant jurisdiction, as per data protection regulations.

How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you. If you wish to contact us, please send an email to support@winvesta.in

*This Privacy Policy is updated in June 2024. We may change this privacy notice from time to time—when we do we will inform you via our website.*