Global Collections Account

Not receiving an OTP to log in to the Winvesta portal?

We're so sorry that you couldn't get an OTP. In a country that sends hundreds of millions of OTP messages daily, even a 0.1% chance of failure inconveniences thousands of customers. Here is what we recommend you do -

Try again in 10 minutes - More often than not, simply requesting an OTP a little later often fixes the problem.
Check if you've entered the right number and that you have a good network.

If your problem still isn't solved, reach out to support@winvesta.in or the live chat button in the app.

Other causes for issues - You have not activated DND (Do Not Disturb) with your network provider for the registered phone number.

For Registered Users: If you already have an approved account with Winvesta, you will receive the OTP on your registered phone number, as well as the registered email.

Other questions in Account Management

•My payment is still in a pending state. Why has it not been processed?

•I have a USD account. How can I activate other currencies?

•Is there any minimum account balance that I need to maintain?

•Can I access my account from multiple devices? (phone, laptop)

•What unique features does Winvesta's global collections account offer?

•How do I reset my Password to login?

•Will we get a credit or debit card?

•What types of businesses does Winvesta restrict?

•Purpose Codes Table

•Can I add my team members?

•Can I change my email ID/phone number after registration?

•Can I get priority processing for my withdrawal?

•Can my team members operate the account?

•Do I get paper statements for my account?

•How do I change my registered email address?

•How do I change my registered phone number?

•How do I check my KYC verification status?

•How do I close my Global Collections Account?

•How do I update my name or address?

•How long does it take for funds to reach my Indian bank account?

•Lost phone access - how do I log in?

•What GST invoice do I need to withdraw funds?

•What documents do I need for KYC?

•What documents do I need to open a global collection account as a freelancer?

•What documents do I need to open a global collections account as a business owner?

•What is a global collections account and how does it work?

•What is the maximum time I can keep funds in my GCA?

•What should I do if transaction amount doesn't match?

•What unique features does Winvesta's global collections account offer?

•When will I receive my e-FIRA certificate?