Global Collections Account

How do I reset my Password to login?

If you need to reset your password, follow these simple steps:

  1. Go to the Login page.
  2. Enter your registered email ID.
  3. Click on "Forgot Password."
  4. You will receive an OTP (One-Time Password) on your registered email ID and phone number.
  5. After entering the OTP, follow the prompts to successfully reset your password.

Please be mindful of the following potential errors when setting a new password:

  1. The password is too short.
  2. Password contains your first name, last name, or a part of your email address before '@'.
  3. Password contains spaces.
  4. The password is too weak.
  5. The password cannot be the same as the last one.

Need further assistance? Contact our support team for help

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My payment is still in a pending state. Why has it not been processed?
I have a USD account. How can I activate other currencies?
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Purpose Codes Table
Can I add my team members?
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